Return Policy

At The Shoe Rush, authenticity isn’t a promise—it’s our foundation.

Every item is 100% genuine, sourced only through trusted suppliers, official retailers, and verified partners. No fakes. No exceptions.

Each pair is carefully inspected to meet the highest standards—because when you invest in exclusivity, compromise isn't an option. Shop with confidence.

Visit The Shoe Rush In-store at 120 Waldron Road, Chester Hill, Sydney, NSW

Sydney’s destination for exclusive sneakers and premium streetwear. Our curated selection features limited-edition releases and sought-after styles, all housed in a sleek, modern space.

Experience unparalleled service and discover your next statement piece in-store.

At The Shoe Rush, every item is brand new—never worn, never tried on, and always in pristine condition. We believe in delivering a first-class experience from box to fit, which means no seconds, no surprises.

Each pair arrives untouched, complete with original packaging, ready for those who demand nothing less than fresh. Because when you shop with us, new isn’t optional—it’s guaranteed.

​At The Shoe Rush, we partner with Australia Post to ensure reliable and timely delivery across Australia. For Standard Parcel Post, delivery times typically range from 2–4 business days within the same state and 3–6 business days for interstate deliveries. If you need your order sooner, Express Post offers faster delivery, with 1–2 business days within the same state and 1–3 business days for interstate shipments.

Please note that delivery times may vary depending on your specific location and the time of dispatch. To get the most accurate estimate for your area, we recommend using Australia Post’s delivery calculator.

We strive to dispatch all orders promptly to ensure you receive your favourite pairs as quickly as possible.

At The Shoe Rush, we proudly ship worldwide, ensuring sneaker enthusiasts across the globe can access our curated collections. Our international shipping is facilitated through Australia Post, offering reliable delivery to destinations including the USA, UK, and Europe.​

Standard International Shipping

Approximately 5–10 business days.

Includes tracking and optional Signature on Delivery.​

International Express Shipping

Approximately 3–6 business days.

Includes tracking and Signature on Delivery.​

Please note that delivery times are estimates and can vary based on destination and customs processing. For the most accurate delivery estimates and to calculate shipping costs, we recommend using Australia Post’s Postage Calculator.​

We strive to dispatch all international orders promptly, ensuring you receive your favourite pairs as quickly as possible.

Got heat? We’re buying. The Shoe Rush purchases select brand new, unworn sneakers—no exceptions.

If your pair is fresh out the box, with original packaging and untouched condition, we want to see it. We deal only in 100% authentic, deadstock product.

Visit us in-store at 120 Waldron Road, Chester Hill, and turn your pairs into profit—fast, easy, and trusted.